Shipping Policy

Last updated: April 19, 2026

Domestic Shipping (USA)

  • Cost: We offer free ground shipping on all orders within the United States.
  • Total delivery time: All orders typically arrive within 2 to 9 business days. This includes our handling time and the carrier’s transit time.
  • Processing time: Orders for stock items are processed within 2 business days (Mon–Fri). Build-to-order items have specific lead times noted on the product page.
  • Cutoff time: Orders placed before 1:00 PM EST will begin processing the same day.
  • Transit time: Standard shipping typically takes 5–7 business days.

Delivery and Tracking

  • We use UPS, FedEx, and USPS. You will receive a tracking number via email once your order ships.
  • We currently ship only within the United States.

Damages and Issues

  • If your order arrives damaged, please contact us at staff@krexil.com within 48 hours so we can resolve the issue immediately.